Our HCL Capabilities

Core Logistics Services

Inbound, Storage & Handling
Based on the individual protocols defined for each product, the inbound process are executed at highest standards. We provide secure and GDP compliant storage solutions for all pharmaceutical requirements, including ambient (+15°C to +25°C), cold-chain (+2°C to +8°C), frozen (-25°C to -15°C), deep-frozen (below -60°C), narcotics, hazardous/ADR goods, cytostatics, and humidity-controlled environments—ensuring product integrity at every stage.*

Order Management
We manage the complete order flow from receiving, tracking, to fulfilling orders, including rush order handling and emergency stock services. Additional capabilities include kitting and bundling and electronic proof of delivery (ePOD) for full transparency.

Pick & Pack
Continuously trained employees execute picking based on the requirements from our principals and pack orders to the highest quality standards supported by data matrix scanning and weight checks.

Transport & Distribution
Our robust European network enables efficient regional and cluster hub operations, supported by country-specific distribution centers. We offer direct-to-wholesaler, direct-to-hospital, and direct-to-pharmacy deliveries and last-mile solutions with defined lead times for domestic and international markets.

IT & Tracking
Our advanced IT solutions enable seamless system integration and real-time visibility. With batch and serial tracking, online reporting, and delivery monitoring systems, we provide full transparency and traceability—critical for regulatory compliance and client confidence.

Inventory Management
We ensure optimal stock levels and capacity management across our network, supported by rigorous quality management systems and certifications. This guarantees compliance with pharmaceutical standards and safeguards product integrity throughout the supply chain.

*Service capability depending on country

Storage & Handling
Storage & Handling
Transport & Distribution
Transport & Distribution
Order Management
Order Management

Optimize Your Healthcare Logistics with us!

PHOENIX Healthcare Logistics is dedicated to providing reliable support for your pharmaceutical logistics, efficiently handling the complexities and time-sensitive demands of the healthcare industry.

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